Bulk Pricing Available! Please email Crystal@blueridgestitches.com for more info
Payment: I accept Paypal and major credit cards as forms of payment
Shipping:
Custom Items are shipped 1-2 weeks after receiving cleared payment, unless otherwise noted. I put a tracking number on items mailed in the US. If you want insurance or signature confirmation on your item that will be an additional cost.
I have not set up international shipping for this website. International Customers, please go to www.blueridgestitches.etsy.com to purchase.
International Customers: Please do not ask me to declare a lower value on your packages on custom forms. Doing so is a federal offense that can get both of us in big trouble. International customers are responsible for paying any duties or taxes imposed by their countries' postal authorities. I am required to ALWAYS puts the actual price paid on customs forms.
***Important: I absolutely cannot be held responsible for lost packages. Once the post office has the package, it is totally out of my control. I will work with you to place a claim with the post office, but I cannot give refunds for items lost in the mail.
Refunds and Exchanges:
Please contact me right away is the item isn't working for you.
If you are unsatisfied with your purchase please let me know within 7 days of receiving your item so we can solve the issue together. Please understand that this is a one woman operation and each item is custom made with great care. I am not a big box store so I only accept returns if there is a flaw in the item. I cannot refund shipping costs. Items must be sent back to me unwashed with postage paid by the buyer.
** I am happy to answer questions before you make purchases.
**If you have sensitivities to laundry detergents, fabric softeners, etc: You need to contact me BEFORE ordering to make sure the products I use in my home and on my fabrics will not irritate your sensitivities. While I understand this is a frustrating allergy to have, I cannot accept returns because of skin sensitivities.
** I cannot issue returns if the color is slightly different than the sample picture
Tips and Facts:
*I provide proofs/mockups upon request. If you would like a proof before stitching, please message me or leave a note at checkout and I will be happy to do that. I will send the proof to you through Etsy Messages.
*Choosing faster shipping (UPS 2 Day, Express Mail, etc) does not mean I will make your item in 2 days. It means it will get to you in two days once I ship it. Estimated Delivery Dates are shown on each item and before checking out. Message me if you need your items super quick!
Sizing Tips
*Please refer to the sizing chart photo for sizing. Compare the width and length to something similar you already own as a guide.
*If you are layering this item or are in between sizes, you may want to size up.*Everyone has different preferences with regards to fit. On my husband, mom, siblings, and myself, the sizes of the items in my shop are true to size. We wear our regular size even with unisex items. Some say the items are true to size, fit small, or fit large all on the same item. A lot of it comes down to preference.
Additional Information:
Nobody at my house smokes. I do have a cat and a dog.
Payment: I accept Paypal and major credit cards as forms of payment
Shipping:
Custom Items are shipped 1-2 weeks after receiving cleared payment, unless otherwise noted. I put a tracking number on items mailed in the US. If you want insurance or signature confirmation on your item that will be an additional cost.
I have not set up international shipping for this website. International Customers, please go to www.blueridgestitches.etsy.com to purchase.
International Customers: Please do not ask me to declare a lower value on your packages on custom forms. Doing so is a federal offense that can get both of us in big trouble. International customers are responsible for paying any duties or taxes imposed by their countries' postal authorities. I am required to ALWAYS puts the actual price paid on customs forms.
***Important: I absolutely cannot be held responsible for lost packages. Once the post office has the package, it is totally out of my control. I will work with you to place a claim with the post office, but I cannot give refunds for items lost in the mail.
Refunds and Exchanges:
Please contact me right away is the item isn't working for you.
If you are unsatisfied with your purchase please let me know within 7 days of receiving your item so we can solve the issue together. Please understand that this is a one woman operation and each item is custom made with great care. I am not a big box store so I only accept returns if there is a flaw in the item. I cannot refund shipping costs. Items must be sent back to me unwashed with postage paid by the buyer.
** I am happy to answer questions before you make purchases.
**If you have sensitivities to laundry detergents, fabric softeners, etc: You need to contact me BEFORE ordering to make sure the products I use in my home and on my fabrics will not irritate your sensitivities. While I understand this is a frustrating allergy to have, I cannot accept returns because of skin sensitivities.
** I cannot issue returns if the color is slightly different than the sample picture
Tips and Facts:
*I provide proofs/mockups upon request. If you would like a proof before stitching, please message me or leave a note at checkout and I will be happy to do that. I will send the proof to you through Etsy Messages.
*Choosing faster shipping (UPS 2 Day, Express Mail, etc) does not mean I will make your item in 2 days. It means it will get to you in two days once I ship it. Estimated Delivery Dates are shown on each item and before checking out. Message me if you need your items super quick!
Sizing Tips
*Please refer to the sizing chart photo for sizing. Compare the width and length to something similar you already own as a guide.
*If you are layering this item or are in between sizes, you may want to size up.*Everyone has different preferences with regards to fit. On my husband, mom, siblings, and myself, the sizes of the items in my shop are true to size. We wear our regular size even with unisex items. Some say the items are true to size, fit small, or fit large all on the same item. A lot of it comes down to preference.
Additional Information:
Nobody at my house smokes. I do have a cat and a dog.